Facility Service Software
Welcome to ServiceWorks NOW
ServiceWorks NOW is a Software Development Company that provides customizable software to manage support services for retail, business, and government locations. Our software subscription license includes client-side software for managing service order processing, including dispatch, follow-up, call handling, document upload, invoicing, and reporting. Click below to learn more about how we can help your business thrive.
Our Services Included with your Subscription.
At ServiceWorks NOW, we offer a range of software development services to help you improve your operations and increase your bottom line. And, there is NO additional cost to your monthly subscription.
ServiceWorks©
Software
ServiceWorks software, specifically designed and developed for Facility Maintenance has undergone continuous enhancements and additional functionality for more than 30 years. Your customized version of ServiceWorks is built on the standard ServiceWorks engine, providing fast, reliable and secure transaction processing.
Software Development
As a ServiceWorks NOW customer, you can take advantage of our expansive software library of features, functions, and integrations available to all our customers. Feature requests for customizations are welcomed and our developers integrate them with the standard ServiceWorks version, delivering a complete solution to your business needs.
Business Analytics
To help you understand your business operations, ServiceWorks allows for all types of reports, i.e., Call History, Financial Considerations, Service Order Processing, Outstanding Service Orders, Tax Liability and more. ServiceWorks NOW uses Crystal Reports as its standard reporting tool, but since your database is on Microsoft SQL, you can use other report software as well.
Asset Management
Keeping track of your customer's assets, i.e., HVAC units, generators, pumps, door openers, elevators and more can be a challenge for your data entry staff. That's why ServiceWorks provides an intuitive and innovative tool for integrating data directly into SQL, saving you hours of extensive data entry.
Preventive Maintenance
Preventive Maintenance can only be effective for reducing downtime and costs if the PM Schedule is followed and executed. ServiceWorks manages the process by automatically creating PM Service Orders based on the scheduling conditions for the asset. Additionally, the best suited service provider is selected and notified in advance of the PM and associated due date.
Consulting Services
Thinking about adding custom functionality to your version of ServiceWorks but need some help to develop the specification request. Our team of consultants, developers and users are available to work with you and solidify your specification.
Ready to find out more?
At ServiceWorks NOW, we're committed to helping businesses like yours thrive. Whether you need help streamlining your operations, improving your financial performance, or developing a sharp vision for your future, our expert consultants have the skills and expertise to help you succeed. Click below to learn more about how we can help your business grow.